AI Settings & Training

Train your AI.
Own your voice.

Configure exactly how Reputito's AI behaves, from brand tone to complaint handling, spam detection to escalation rules. The more you train it, the better it gets.

What you get

Everything included

Brand Voice Training

Teach the AI your tone, personality, and communication style. Set examples of ideal replies. The AI learns and replicates them on every response.

Response Rules

Define exactly how AI handles complaints, rude comments, sensitive topics, and off-limits questions. Your rules run on every reply, every time.

Smart Escalation

AI automatically flags purchase intent, complaints, and sensitive topics for human review. Get instant alerts so nothing important slips through.

Spam & Hate Detection

Automatically filter spam links, hate speech, and toxic comments before they reach your community. Configure sensitivity levels to match your audience.

Confidence Threshold

Control how confident AI must be before replying automatically. Set a high threshold for cautious brands or a lower one for high-volume accounts.

Manual Review Mode

Not ready to go fully autonomous? Enable review mode to read and approve every AI-drafted reply before it goes live. Build confidence at your own pace.

Start training your AI

Set it up once. Let it sound exactly like you, on every reply, every day.

Get Started Free